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Privacy Policy

Last updated October 28, 2026

Hot Tub & Swim Spa Outlet LLC dba MasterSpas of Minnesota (“we,” “us”) is an independently owned and operated specialty retailer of MasterSpas products, with showrooms in Shakopee, St. Louis Park and Woodbury, Minnesota. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

Information you give us. When you submit a form, we collect the details you provide, such as your name, phone number, email address, ZIP code, preferred showroom, product interest and message.

How you found us. To understand which advertising and outreach is working, our forms also record basic visit information: the website or search engine that referred you, the page you first landed on, the page you submitted the form from, the date of your first visit, and any campaign tags included in the link you clicked (for example, UTM parameters or ad click IDs). This information is stored in your browser until you submit a form.

Technical information. Like most websites, our hosting provider and site tools automatically log standard technical data such as IP address, browser type and pages visited.

How we use your information

We use your information to respond to your inquiry, provide quotes, schedule visits, deliveries and service, process financing applications you choose to submit, improve our website and advertising, and — only if you have asked to receive them — send you offers and spa care tips. You can unsubscribe from marketing emails at any time using the link in any email.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business — such as our customer relationship management, email, website hosting and form-automation providers — and, when needed to fulfill your request, with MasterSpas, Inc. (for warranty registration and service) or a financing provider you choose to apply with. We may also disclose information if required by law.

Cookies and browser storage

This website uses cookies and similar browser storage to keep the site working, remember how you arrived at our site so it can be included with a form submission, and measure site usage. You can clear or block cookies and site data in your browser settings; the site will still work, although form submissions may not include referral information.

Links to other websites

Our site links to websites we do not operate, including our online supply shop, our service-request portal, MasterSpas, Inc., Google Maps and financing providers. Their privacy practices are governed by their own policies.

Data retention and security

We keep inquiry and customer records for as long as needed to serve you and meet our legal and warranty obligations, and we use reasonable safeguards to protect them. No method of transmission or storage is completely secure.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect their personal information.

Contact us

Questions about this policy or requests to access, correct or delete your information can be sent to info@masterspasmn.com or directed to any of our showrooms: Shakopee 952-300-7118, St. Louis Park 952-543-0225, Woodbury 651-485-4213. We may update this policy from time to time; the date above shows the latest revision.